Umm Hurair mixes apartment blocks, villas and shops, so a car there may be in a basement, on a driveway or on the street. Tell us which and we bring the right battery to it, around the clock, as part of our Dubai coverage.
A car that will not start does not always need a new battery. The technician tests first, then does the smallest job that gets you moving.
When it fits: The battery fails the test, will not hold charge, or is swollen or leaking.
When it fits: Lights were left on or the car sat for days, and the battery is otherwise healthy.
When it fits: Slow cranking, a warning light, or a battery that keeps going flat.
The pin is Umm Hurair. Send your own pin on WhatsApp so the technician comes straight to the car.
Basement, driveway or street parking each need a different approach. One line in your message is enough.
Newer streets are not always on the map. The nearest mosque, supermarket or school gets a technician to you faster.
There is no need to open anything before we arrive. On many cars the battery is not under the bonnet at all.
Rated 4.9 from 12,480 Google reviews across Dubai, Abu Dhabi and Sharjah.
Car was dead on P2 of my building at 1 am. I sent the tower name and parking level, they told me which battery the Patrol takes and when the technician would get there. He tested it first, showed me the reading, then fitted the new one.
I was sure I needed a new battery. The technician jump-started the car, tested the battery and the alternator and said the battery was still fine, I had just left the lights on. Did not try to sell me anything.
They asked for the model year before coming and told me the X3 needs an AGM battery and registration. Both were done in the basement of my office. Paid with Tabby.
Took a bit longer than the first estimate because of traffic on Al Ittihad Road, but they called to say so. Battery was changed in the sandy lot behind my building and the old one was taken away.
Friday morning, public holiday, and someone answered on the second ring. Battery was fitted outside my villa before the family was ready to leave. Warranty is written on the invoice.
The dash was showing an auxiliary battery message. They explained on WhatsApp what it meant before sending anyone, which saved me a trip to the dealer.
Yes. Our technicians cover Umm Hurair around the clock, including weekends and public holidays. Send your location pin and car details so we can confirm a suitable battery and the estimated arrival time before dispatch.
Umm Hurair includes older apartment streets near the creek and the hospital and mall district around Wafi. At Wafi or Healthcare City, note the car park level and pillar. On the residential side, send the building name and the nearest shop or junction.
All of it that a service vehicle can reach, including the streets and car parks around Wafi Mall, Rashid Hospital, Dubai Healthcare City Metro Station and Creek Park. If you are unsure whether we can get to your bay, send the building name and we check.
Yes, where it is safe to work. Switch on your hazard lights, move behind the barrier and send a live location. If the spot is not safe for a battery swap, we tell you and help arrange a tow to the nearest safe place.
At the car, once the work is done: cash, card, Tabby or Tamara. Delivery and fitting are free with the battery, and the warranty of up to 24 months is written on the invoice.
Send your location pin, car model and where it is parked. We confirm the battery and the estimated arrival time for Umm Hurair.
