For XPeng cars in Dubai we offer 24/7 testing and boosting of the 12V battery at the car, with replacement where the unit is serviceable. The G6, G9 and X9 run 800V traction systems, yet all three still boot from an ordinary 12V circuit.
Choose your XPeng to see the battery type and size it usually takes.
A car that will not start does not always need a new battery. The technician tests first, then does the smallest job that gets you moving.
When it fits: The battery fails the test, will not hold charge, or is swollen or leaking.
When it fits: Lights were left on or the car sat for days, and the battery is otherwise healthy.
When it fits: Slow cranking, a warning light, or a battery that keeps going flat.
Rated 4.9 from 12,480 Google reviews across Dubai, Abu Dhabi and Sharjah.
Car was dead on P2 of my building at 1 am. I sent the tower name and parking level, they told me which battery the Patrol takes and when the technician would get there. He tested it first, showed me the reading, then fitted the new one.
I was sure I needed a new battery. The technician jump-started the car, tested the battery and the alternator and said the battery was still fine, I had just left the lights on. Did not try to sell me anything.
They asked for the model year before coming and told me the X3 needs an AGM battery and registration. Both were done in the basement of my office. Paid with Tabby.
Took a bit longer than the first estimate because of traffic on Al Ittihad Road, but they called to say so. Battery was changed in the sandy lot behind my building and the old one was taken away.
Friday morning, public holiday, and someone answered on the second ring. Battery was fitted outside my villa before the family was ready to leave. Warranty is written on the invoice.
The dash was showing an auxiliary battery message. They explained on WhatsApp what it meant before sending anyone, which saved me a trip to the dealer.
Fast high-voltage charging has nothing to do with the 12V system. Door handles, screens and the computers that close the main contactors all run from 12V, so a weak 12V battery can immobilise a fully charged XPeng.
XPeng has used different 12V batteries across models and years, and some may be lithium. We ask for the model and year, check what is fitted, and tell you before dispatch whether we can replace it at the roadside.
XPeng sells the G6, G9 and X9 in the UAE, and earlier P7 saloons are also around. These cars keep cameras, connectivity and cabin pre-cooling available while parked, which places a steady demand on the 12V side.
XPeng models are fully electric. Our work stops at the 12V system: test, boost, and replace when the battery type allows. For traction pack, charging or software faults, the XPeng service centre is the right place.
Chosen for the case sizes and technology this make uses. Stock is confirmed when you call.
A technician comes to your car across Dubai, at any hour. Pick your area for parking and access details.
That points to a flat 12V battery. Use the manual door release described in the owner manual, then message us. We boost the 12V system so the car wakes, and test whether the battery will hold charge or needs replacing.
The two are separate. The car tops up the 12V battery from the main pack, but a 12V unit weakened by heat and age stops holding that charge. When it drops too low, the car cannot wake to recharge it.
Yes, we cover Dubai, Abu Dhabi and Sharjah. Send your location and the model year on WhatsApp. We confirm the battery type, whether it can be done on site and the arrival estimate before a technician sets off.
Send your location, the XPeng model and its year. We confirm the battery that fits and the estimated arrival time.
G6SUV · 
G9SUV · 
X9SUV · 
P7Sedan · 
